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OUR  SERVICES

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Services: Services
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Property   &   Facilities Management

Lesotho's corporate environment is struggling to evolve to embrace  the symbiotic relationship between core goals and property. This is informed by the alarming rate of building decay, which includes those constructed in the past 5 years. It is imperative for organizations to understand that property forms the key basis for  reputation, performance, profitability and sustainability. As a result, organizations need to have solid plans to manage their building assets in tandem with the achievement of their core industry goals.  IRIS provides services aimed at enabling our clients to attain their business objectives  through their property assets . With years of experience, we have the  capabilities and expertise to take your business to the next level by providing you with services which address: 

 

  1. Building Maintenance and Lifecycle Management;

  2. Working Capital Expenditure Control and Strategic Budget Management;

  3. Enhancement of  Property Driven  Business Goals

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Some of our Property and Facilities Management Services include:

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  • Formulation and Implementation of Maintenance strategies, including restorative and preventative maintenance programs;

  • Cleaning, Hygiene and Pandemic response planning;

  • Tenant relations and building defect mitigation processes;

  • Building analysis for deficiencies, health and safety and lifecycle management.

  • Landlord services on assessment of ideal tenant mix to complement the building in its amenities and location.

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At IRIS, we understand the unique relationship between the organization and its property. To achieve this, we combine research, professional insights and experience to transform your Property and Facilities Management processes and strategies. Our services enable our clients to achieve:

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  1. A Professional Building Lifecycle Management Culture;

  2. Property Asset Value Growth;

  3. Long-term Organizational Sustainability;

  4. Development of Human Resource Base;

  5. Holistic Expenditure Control;

  6. Enhancement of Core Business Goals; and

  7. Change Management Facilitation.

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Property   Development Consultancy

As organizations grow, they find themselves at a critical decision-making point where they have to consider property development. This may be due to:

  • Expansion of the Human Resources Base;

  • Product Growth and Diversification;

  • Unsuitable Business Location; or

  • Business Mergers and Acquisitions.

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Let us guide you to make the right decision as well as to formalize your development plans into bankable Investment Business Cases. We have extensive expertise in formulating property development projects and our network of built environment professionals will assist you to deliver your project on time and on budget.

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Reduce your investment risk by engaging our consulting services to structure your development project to suit your specific objectives, budget and your strategic plans. Any organization can move forward with small incremental changes, but building for the future in today’s rapidly evolving environment means taking bold steps informed by calculated and insightful decisions.

 

Some of our Property Development Consultancy services include:

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  1. Accommodation needs analysis based on company profile;

  2. Project Brief Formulation;

  3. Investment Business Case Development;

  4. Development of Tender Terms of Reference;

  5. Client Representation in Construction Contract Management.

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Operations   Management (Property)

At IRIS, we examine what organizations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it best. We then strategize using smart tools and global resources in order to assist our clients to achieve success by activating the potential of their property to drive continual business improvement.

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As a result of our research and experience, we have a keen understanding of the importance of the effective use of space as a key function of organizational performance. Our Property Operations Advisory Services  focus on providing our clients with the tools to achieve performance, profitability and sustainability by effectively using their existing space to deliver on core business objectives. This is achieved through our services in:

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  1. Space Planning & Management;

  2. Meeting Room Management;

  3. Product Activation Consultancy (space planning);

  4. Business Transformation & Change Management;

  5. Relocation & Move Management;

  6. Reception/ Front Desk Management;

  7. Guest & Customer Relationship Management.

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While our Property and Facilities Management services focus on managing the building asset itself, our Property Operations Services focus on how to effectively USE building assets. Effectively utilized building assets enable:

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  • Effective Expenditure Control;

  • Flexibility to Expand HR base;

  • Ability to Deliver on New Products and Services

  • Implementation of the Corporate Image Strategy;

  • Achievement of Ideal Customer Relationship Management;

  • Organizational Transformation and Evolution;

  • Communication of Corporate Identity, and Citizenship.

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ARCHITECTURAL DESIGN & CONSULTANCY

Building a home or a place of business is the one of the biggest and strategically significant  investments you will ever make. Such expenditure requires the right kind of planning and design.

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Don't cut corners! Invest in a design that will ensure the long-term enjoyment of your asset, planned in accordance with your current and future needs, your timeline and your budget. At IRIS, we have over 15 years of building design and construction contract management experience that will guarantee you a smooth property development experience.

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For banks and institutional investors, we provide design review services of potential loan projects to ensure that the proposed product is suitable to meet the organization's own interests. For home loans in particular, we ensure that banks approve loans for designs which guarantee the asset value in the event of foreclosure or ordinary sale.

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EVENT   PLANNING

Take advantage of our Space Planning expertise to organize your next big event. For any CONFERENCE, EXPO and EXHIBITION and CEREMONIAL EVENT, you need to consider a number of critical property, space planning and facilities management aspects such as:

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  1. Main meeting and break away rooms;

  2. Holding rooms, reception and comfort areas;

  3. Emergency assembly and sick bays;

  4. Ablutions and comfort areas;

  5. Cleaning and Catering;

  6. Audiovisual and Information Technology

  7. Document Production;

  8. Event Literature, Promotional Materials

  9. Parking and shuttling;

  10. Emergency and Security;

  11. Circulation, display and rest areas;

  12. Protocol, VIP Services and ushering; and

  13. Event experience

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We offer consultancy services to advise clients on the execution of their big event to meet its main objectives. We develop:

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  • Event physical plans and schematics;

  • Schedules of  activities which outline project deliverables and event team delegation; and

  • Event budget formulation.

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PLAN YOUR NEXT EVENT WITH US!

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Integrated Real Estate Investment Services

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